1. Introduction

Spark Systems Ltd. (“we”, “us”, “our”) respects the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our services, including our website, mobile applications, and customer support channels.

2. Information Collection

We collect information that you provide to us directly, such as when you sign up for our services, contact customer support, or interact with us on social media. This may include personal information like your name, email address, phone number, and billing information. We also collect non-personal information, such as browsing history and service usage data, through cookies and similar technologies.

3. Use of Information

The information we collect is used to:

• Provide, operate, and maintain our services.
• Improve, personalize, and expand our services.
• Understand and analyze how you use our services.
• Develop new products, services, features, and functionalities.
• Communicate with you, either directly or through one of our partners, for customer service, updates, and other informational purposes.
• Process your transactions and send you related information.

4. Sharing of Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information and protect your data from unauthorized access, alteration, disclosure, or destruction.

6. Your Privacy Rights

You have the right to access, correct, or delete your personal data. You can also object to the processing of your personal data, request data portability, and withdraw your consent at any time.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [info@spark.com.bd].